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As part of their Front and Centre Training (FACT) programs in one day immersion training courses, Achieveblue has just released Course BA003: Establishing Clarity and Precision in Project Requirements. Like all FACT courses, BA003 is targeted not only at Business Analysts, but the entire project team, including stakeholders and end users. Achieveblue created this course in response to frequent requests from key accounts for a targeted learning intervention on the application of technical writing to improving the quality of  project requirements documentation. For more information, visit  www.achieveblue.com.

The Normalized Process Model
A Revolutionary Approach to Process Knowledge Management

With Angelo Baratta

Knowledge Management was an approach with promise that has never delivered. Process Improvement is a goal not often achieved. Why can't we make continuous and significant gains in process productivity?

Normalization revolutionized database design by producing implementation independent models. Why not a normalized process model? We ask people to think outside the box. We struggle with functional silos. We tell people to work smart. We agree on and encourage people to work as a team. However, the way that people view the work being done in an organization affects their ability to work as a team, think outside the box and propose significant improvements continuously. The tools we use to represent or model that work actually get in the way of extreme process improvement.

A normalized process model separates the core requirements from design decisions. It separates functional and other decisions to expose the ideal process which then allows us to examine and evaluate every design decision and determine its effectiveness with respect to a standard, ideal process.

Join your colleagues, network and learn how the normalized process model can free the mind from unseen shackles. Learn how the Normalized Process Model acts as a core Knowledge Framework and how it can be used to engage people, integrate performance and risk, and connect strategy to execution and execution to design.

Event Information

Date: Tuesday, June 24, 2008
Time: 5:30 p.m. Meet, greet, networking
6:00 p.m. Presentation
7:00 p.m. Discussion and sharing of ideas
7:30 p.m. Adjourn

Location: Ted Rogers School of Management - Ryerson University
575 Bay Street (Entrance at 55 Dundas Street West)(SE corner of Bay & Dundas)
Cara Commons (TRS 1-148, 7th floor)

Cost: $10 plus GST (includes light refreshments)

About the Speaker

Angelo Baratta, CMC, PMP
President, Performance Innovation
Coordinator BPI SIG
Past President PMI-Lakeshore Chapter

Angelo is a multi-disciplinary advisor to world-class international organizations with over 25 years of experience. He is a speaker, coach and creative thinker who builds on the work of the best to contribute breakthrough ideas and approaches on process performance management. He continues to spread the message through conferences, teaching, published works and consulting venues.
His goal is to enable organizations to achieve excellence through active teamwork and create win-win solutions for customers, employees and shareholders. His speaking engagements include PMI Global Congress 2005, 2006, 2007, Business Analyst World 2005, 2006, the Process and Architecture conference 2008 and others. He is also an instructor at the Schulich EEC and the Sprott School of Business - Carleton U.

How to Register

By Internet: To register and pay online please go to CMC-Canada's secure online registration and payment system at http://www.karelo.com/register.php?BID=157&BT=10#Ev6280.

You will not need to create an account, have a login name or password to register. Please continue below the second grey bar and check the box which indicates that you do not wish to create an account. If you require assistance registering, please call Darlene at 1-800-268-1148 ext. 4
By Cheque: Make cheque payable to "CMC-Canada" and mail cheque with the attached registration form to CMC-Canada, 4 King Street West, Suite 815, Toronto, Ontario M5H 1B6. Please identify on cheque the event for which you are registering. In this case: BPI SIG, June 24, 2008. Registration deadline is Thursday, June 19, 2008. Please note that seating is very limited, so registration will be taken on a "first come, first served" basis.
Cancellation Policy

Cancellations received in writing before Thursday, June 19, 2008 will be refunded the full amount, minus a $5.00 handling fee. No refunds will be issued after Thursday, June 19, 2008. Registrants may send a substitute attendee if notice is provided to CMC-Canada two days before the event.

No credits are given for late notices or "no-shows". No-shows will be invoiced for the full amount. In the unlikely case that the event has to be cancelled, 100 per cent of all registration fees will be refunded. If you have food allergies or other dietary restrictions, please advise us by sending an e-mail to dhoornstra@cmc-canada.ca.